Term and Conditions

1. Our Fashion Philosophy

Deals Glam Jiva Store curates premium wardrobe essentials including elegant dresses, tailored trousers, stylish jeans, and seasonal skirts. We combine couture-inspired quality with accessible pricing, serving fashion-conscious customers worldwide (excluding certain Asian regions).

2. Your Account Responsibilities

When creating an account or placing orders, you agree to:

• Provide accurate personal and payment information
• Maintain account security (all activities under your account are your responsibility)
• Be at least 18 years old or have parental consent
• Use the site only for lawful personal purchases

3. Product Information

Style Representations

We photograph our dresses, jeans, shorts, skirts and trousers professionally, but slight variations in color or texture may occur due to device displays.

Sizing Guidance

Detailed size charts accompany each product. Please review carefully before ordering, as fit preferences vary.

Availability

All items are subject to stock. If an ordered item becomes unavailable, we’ll notify you immediately with alternatives or refund options.

4. Order Process

Placing Orders

Your order constitutes an offer to purchase. Acceptance occurs when we email order confirmation.

Pricing

All prices are in GBP (£). We reserve the right to correct pricing errors, even after order confirmation.

Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. Payment is processed at checkout.

5. Shipping Policy

Processing Time

Orders are processed within 1-2 business days after payment confirmation.

Shipping Options

• Standard Shipping (£12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: EMS for orders over £50, 15-25 business days after dispatch

International Considerations

Customers outside the UK are responsible for any customs duties or import taxes. We cannot predict these charges.

6. Returns & Exchanges

15-Day Return Window

You may return unworn, tagged items in original packaging within 15 days of delivery. Email [email protected] to initiate returns.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on underwear, swimwear, or bodysuits unless faulty.

Refund Process

Refunds are issued within 5 business days of receiving your return, excluding original shipping costs.

7. Intellectual Property

All content on glamjiva.com (photography, descriptions, branding) is our exclusive property. Unauthorized use constitutes infringement.

8. Liability Limitations

Deals Glam Jiva Store shall not be liable for:

• Minor variations between product images and actual items
• Delivery delays beyond our control
• Indirect damages arising from product use

Our total liability is limited to the order value.

9. Policy Updates

We may update these terms periodically. Continued use after changes constitutes acceptance.

10. Contact Us

For any questions about these terms:

Email: [email protected]
Address: 34 Houghton St, Liverpool, GB L8W 8GB